Shipping policy

SHIPPING AND DELIVERY

We process all orders within 1-5 business days of the order being placed. Orders are packaged Monday through Friday. Please allow an additional 1-2 business days for order fulfillment around holidays, sales, and new product releases.

Business Days are Monday - Friday, Mountain Standard Time, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas.

DOMESTIC ORDERS

Domestic U.S. orders are shipped via USPS. Average transit time after your order has been packaged and left our headquarters is 1-5 business days. Unless ordering a Sample Pack, you will receive an automated Shipping Confirmation email that will include a tracking number. If there is a problem with your delivery or tracking updates, please contact the carrier or your local post office.

Displayed delivery timeframes are estimates, not guarantees. In some cases, USPS can take longer to deliver a package than expected. No refunds or discounts are granted due to slow delivery times.

INTERNATIONAL ORDERS

*Customers are responsible for paying any VAT, Taxes, or Duties that may apply.

We are able to ship internationally to Canada only.

When you receive your Shipping Confirmation email, that means your package has left our warehouse. International orders are shipped via USPS. Average delivery time for an international order is 21-30 days after placing the order.